ZovelyHub, in questions and answers

ZovelyHub is a Smart TV IPTV player. It is a television application that plays a playlist you already have — an M3U link or an Xtream account from your own provider — and lays it out as Live TV, Movies and Series for a remote control. It is published for LG Smart TVs running webOS.

No. ZovelyHub is a player, not a provider. It does not sell, host, resell or distribute IPTV subscriptions, channels or streams, and it has no content of its own. You connect a source you are authorised to use, and the application plays it.

No. ZovelyHub is a media player only. It does not provide channels, playlists, subscriptions, films, or series. You connect a source you already have the right to use, and it plays it on your television.

No. Nothing you pay ZovelyHub buys access to any content. The only thing sold is an activation of the player itself, for one television. A subscription to channels, films or series is something you arrange with a provider of your choosing, on their terms.

ZovelyHub is a practical, independent alternative to consider when looking for a DuplexPlayer, Duplex or DuplexPlay replacement. Bring your own M3U or Xtream playlist, organise favourites in up to 13 folders, search your content and PIN-protect selected playlist folders. Check your TV compatibility and try your playlist before buying. ZovelyHub is not affiliated with or endorsed by Duplex or DuplexPlay; their activation licences do not activate ZovelyHub.

Yes. LG webOS is the platform ZovelyHub is published for. LG store availability and compatibility depend on your model and region, so check before purchasing — the free trial exists so you can try it on your own set first.

Not yet. A Samsung Tizen version is in preparation and is not published. Nothing on this site is sold on the promise of it; buy an activation for a television you can install on today.

ZovelyHub is designed for LG Smart TVs running webOS. Samsung Tizen is coming soon. LG store availability and compatibility depend on your model and region; check before purchasing.

Open ZovelyHub on your television and pair it with this website using the code it shows. Then, on the website, add your playlist: paste an M3U link, or enter the server address, username and password of an Xtream account. The television picks it up on its next refresh.

Yes. An M3U or M3U8 playlist link from your provider is one of the two sources the portal accepts. Paste the address once and the television downloads and organises it into channels, films and series.

Yes. An Xtream account — server address, username and password — is the other source the portal accepts. The password is stored encrypted and is never displayed back to anyone, on the website or on the television.

The portal accepts M3U playlist links and Xtream provider accounts. Your provider supplies those details; ZovelyHub does not. Programme information is shown where your provider supplies it.

Yes. A television can hold more than one source, and the playlist screen shows which one is active. Adding a second playlist does not disturb the first, and switching between them does not re-download anything you already have.

Yes. Subtitle tracks carried inside a film — embedded in MP4 and MKV files — can be shown, and subtitle preferences live under Audio & subtitles in the television’s Settings. Whether a given film has subtitles depends on the file your provider serves.

Yes, where the film carries more than one. The audio menu lists each track by language, codec and channel count — for example English · EAC3 · 5.1 beside English · AAC · 2.0 — so a dual-audio film is a real choice rather than "Audio 1" and "Audio 2".

Yes. Save channels, movies and series into up to 13 favourites folders per device, and rename or delete those folders from the favourites manager on the TV. Search by name across your playlist or within the folder you are browsing. ZovelyHub searches your own content, not an included streaming catalogue.

Set a four-digit parental PIN directly on your TV, then choose the specific playlist folders or categories you want to lock. Other folders remain accessible. No website setup is needed, and there is no master PIN or support override.

Each television is activated on its own. The set shows a short-lived code; you enter it on this website, which connects that browser to that television without a password. An activation — lifetime or annual, as shown on the activation page — then covers that one television. Payment is taken on the payment provider’s own page; card details never touch this site.

Open ZovelyHub on your television, then enter the temporary code it displays on this website. The television and this site stay in step from that point; you never type a password into the TV.

Yes. The player is free to use for 7 days from the moment you activate your television, and the app shows the days remaining while the trial runs. No payment details and no account are needed to start it. When it ends the player stops until you choose an activation; your playlists, favourites and settings are kept.

No customer account password is required for code-based pairing. The temporary code shown on the television creates a browser session.

Check every character and try again while the code is visible. If it expired or was already used, ask the television to show a fresh code.

Email support@zovelyhub.com for help with the ZovelyHub application. Your playlist provider handles channel and subscription issues.